Privacy Policy

1. Information We Collect

We collect personal data when you:

  • Create an account or make purchases on allpetsstores.com
  • Subscribe to marketing emails
  • Contact customer support

This includes:

  • Identity Data: Name, shipping/billing address
  • Payment Data: Encrypted card details (processed via Stripe/PayPal)
  • Technical Data: IP address, device information, cookies

2. Purpose of Processing

Your data helps us:

  • Process orders and prevent fraud
  • Improve website functionality
  • Send promotional offers (with consent)

3. Data Sharing

We may disclose information to:

  • Shipping carriers (Australia Post, DHL)
  • Payment processors (for transaction completion)
  • Analytics providers (Google Analytics)

We never sell your data to third parties.

4. Your Rights

Under Australian Privacy Principles (APPs), you can:

  • Request access to your data
  • Correct inaccurate information
  • Opt out of direct marketing

Submit requests via our Privacy Portal.

5. Security Measures

We implement:

  • SSL encryption for all transactions
  • Regular security audits
  • Restricted employee access

6. Cookies

Manage preferences via:

  • Browser settings (essential cookies)
  • Our Cookie Consent Banner (for marketing cookies)

7. Policy Updates

Changes will be posted here. Continued site use constitutes acceptance.

For inquiries, visit our Support Centre.